![]() ![]() Employers also seek politeness, confidence, patience and good problem solving skills in prospective employees. ![]() ![]() To work in help desk roles, excellent communication skills are required. Employees may also be able to study for BTEC qualifications or NVQs in Customer Service. Training and QualificationsĪll help desk employees receive on-the-job training and supervision from experienced staff. Candidates with A levels or equivalent qualifications may find it easier to progress into higher-level customer service roles. Previous experience of working in a customer facing role may also be helpful. However, many employers look for evidence of basic skills. They may answer customers enquiries, provide the information required to solve customers problems, and deal with complaints.įormal qualifications are not usually required for customer service jobs. If you or someone you know needs utility assistance, please reach out to or click here to receive a list of financial assistance organizations in your area.Help desk staff provide essential support to a business customers. If you have opted out of Operation Round Up, you will not see this item on your bill. If you contribute to Operation Round Up, your donation appears on your electric bill. MidSouth Charitable Foundation makes donations to local organizations that assist the community through utility and other crisis assistance quarterly throughout the year utilizing funds collected through the Operation Round Up program. The average Operation Round Up contribution is just fifty cents per month or $6 per year - but that small amount makes a huge difference in the lives that it touches. Your monthly contribution could be as little as a penny, but never more than ninety-nine cents. Your Operation Round Up donation: 45 cents The difference between your actual bill and the next highest dollar is the amount of your donation. Operation Round-Up & Financial AssistanceĪs a voluntary contributor to Operation Round Up, you choose to have your monthly electric bill rounded up to the next highest dollar amount. If you wish to change your billing cycle, click here.īilling cycle changes will be made on the 1st of every month and hence will be effective on your next bill. Match the due date on your current bill with the dates in the table to determine your current billing cycle. The following table helps you better understand the four billing cycles. This enables us to be flexible in meeting your budget needs. MidSouth Electric Co-op operates with four billing cycles per month. Just fill in the blanks using your printed checks as a guide. ![]() Write an “Electronic Check” to pay your bill online.It is fast, efficient, and takes much less time than sending your payment through the mail. Use your credit card to pay your bill.Contact us with comments, problems, suggestions, and more our easy-to-use form e-mails your questions to us.Submit changes of address, telephone, social security number, or other personal information if it has changed.View your latest bill as well as your usage history, previous balances, and more.Here is a look at everything you can do using online billing: There is no extra fee to pay your bill online and the payment will be posted to your account within a business day Once done, you will be able to manage your account online. If you wish to sign up for online bill pay, you need to create your profile using your member/account number. Online billing is easy to use, saves you time and effort, and gives you a convenient way to pay your bill online or make changes to your account. ![]()
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